Content Operations Specialist Overview • The Content Operations Specialist will manage promotional content across digital marketing channels, ensuring compliance and operational excellence. • Coordinate Medical, Legal, and Regulatory (MLR) reviews and content readiness for digital assets and website migrations. • Serve as a liaison between Brand Marketing, agency partners, and Digital Operations teams to streamline content workflows. • Ensure promotional materials meet submission requirements, including annotations, references, and metadata. • Support governance and compliance requirements related to promotional content and digital readiness. • Assist with website migration initiatives, ensuring content accuracy and regulatory compliance. • Develop and maintain standard operating procedures, templates, and best practices for content operations. • Identify opportunities for process optimization and continuous improvement in content workflows. Content Operations Specialist Key Responsibilities & Duties • Coordinate MLR/CCC submission activities for promotional and digital assets, ensuring timely approvals and stakeholder communication. • Guide promotional assets through development, review, approval, and publishing lifecycle. • Support website migration initiatives by organizing and validating content for deployment. • Facilitate communication across stakeholders to align on timelines, dependencies, and project milestones. • Assist with migration quality reviews to verify content accuracy and compliance. • Maintain asset status, approvals, and documentation within content management systems. • Support the adoption of modular content frameworks and reusable content strategies. • Recommend workflow enhancements to improve efficiency and reduce cycle times. Content Operations Specialist Job Requirements • Bachelor's degree or equivalent professional experience in a related field. • Minimum of 3 years of experience in content operations or project management within the pharmaceutical or healthcare industry. • Proven ability to manage MLR/CCC review processes and promotional content workflows. • Strong understanding of pharmaceutical compliance and regulatory approval processes. • Experience with content management systems such as Veeva PromoMats and Adobe Workfront. • Exceptional organizational skills and attention to detail. • Preferred experience in website migration and digital content transformation initiatives. • Knowledge of modular content strategies and content reuse frameworks.