Junior Project Coordinator Overview • The Junior Project Coordinator will support behavioral health operations and workflow improvement initiatives in a dynamic, remote work environment. • This role involves documenting processes, identifying improvement opportunities, and creating tools for monitoring and accountability. • Collaborate with stakeholders to enhance visibility and follow-up across behavioral health encounter processes. • Gain hands-on experience in vendor oversight, reporting, and operational workflow mapping. • Ideal for early-career professionals or individuals seeking growth in healthcare administration or operations. • Work closely with the Behavioral Health Strategy & Operations team to develop practical tools and documentation. • Contribute to tracking and reconciliation frameworks to improve operational efficiency. • Leverage technical skills in Excel, SharePoint, Word, and Outlook to support project deliverables. Junior Project Coordinator Key Responsibilities & Duties • Document workflows and create process maps to enhance understanding of behavioral health encounter processes. • Support issue management by clarifying roles, responsibilities, and escalation paths for encounter-related questions. • Develop monitoring frameworks to track encounter statuses, delays, and recurring issues effectively. • Assist in organizing data and preparing reports, dashboards, and summaries for team reviews. • Review service level agreements (SLAs) and operational expectations to support vendor performance oversight. • Create stakeholder directories and reconciliation tools to improve operational and financial visibility. • Collaborate with internal and external contacts to ensure process alignment and issue resolution. • Support validation of encounter activities and align outcomes with vendor invoice information. Junior Project Coordinator Job Requirements • High School Diploma or GED required; pursuing a degree in healthcare administration, public health, or related field preferred. • 1 year of experience in project coordination or related roles preferred. • Proficiency in Microsoft Excel, SharePoint, Word, and Outlook is essential. • Strong organizational and detail-oriented skills to manage workflows and documentation. • Ability to communicate effectively with stakeholders and support outreach efforts. • Interest in learning and growing within the behavioral health operations field. • Comfortable working remotely and managing tasks independently within a flexible schedule. • Experience in creating reports and dashboards to support operational insights.