Primary Duties: Primary Duties: Primary job duties include but not limited to. · Pre-registers patients for scheduled admissions and outpatient procedures. · Obtains authorization and verifies insurance. · Accepts reservations from any physician's office. · Obtains signatures on Conditions of Admissions and any Authorization for Treatment and initiates the advance directive process. Communicates with nursing services when no advance directive is available. · Provides information to the patient/representative about complaint process, patient rights, HIPAA and visiting hours. Distributes hospital specific literature. · Communicates with the nursing department to ensure that patients' valuables are taken home by a family member or secured in a safe place. · Communicates appropriately and clearly to supervisor, nurse managers, coworkers and physicians. · Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs. · Responsible for knowing hospital policies and being familiar with hospital services that are available. · Responsible, when previous arrangements have been made or co-payment is required, to collect such payments, and record. · Demonstrates an ability to be flexible, organized and function well in stressful situations. · Treats patients and their families with respect and dignity; ensures confidentiality of patients' record. · Answers telephone calls promptly and professionally. Routes calls appropriately, offers voice mail, pages or redirects calls as needed. · Greets, directs and assists patients and visitors as needed. · Informs registration/admitting when patient arrives and appropriately and courteously screens solicitors for relevance to organization needs. (Front Desk mainly) · Directs patients/visitors to appropriate waiting areas. · Responsible for notification to any and all insurance companies for admissions to the hospital. . Must be available to work any and all shifts as needed including holidays and weekends.