Description POSITION SUMMARY: The IT Administrator manages and maintains our organization's technology infrastructure. The go-to person for all things IT — keeping systems running, users supported, and data secure. REPORTS TO: Chief Compliance Officer SUPERVISES: N/A ESSENTIAL RESPONSIBILITIES: • Install, configure, and maintain servers, workstations, networks, and software applications. • Monitor system performance and ensure high availability and reliability of IT infrastructure. • Manage user accounts, permissions, and access controls (Active Directory, Microsoft 365) • Provide helpdesk support to end users across departments. • Administer backup, disaster recovery, and business continuity procedures. • Maintain network security including firewalls, VPNs, and patch management. • Manage Microsoft Office 365 (especially TEAMS and EXCEL) • Document IT procedures, asset inventory, and network topology. • Evaluate and recommend new technologies to improve efficiency and security. • Manage VOIP systems and company cell phones. • Route, pull, terminate network and low-voltage cabling, in accordance with industry and facility requirements. • Regular and timely attendance is an expectation of the position. • Follow the 5S foundations for deploying lean production tools and processes. Requirements EDUCATION AND/OR EXPERIENCE: • 3 years of IT administration or systems support experience. • Proficiency with Windows Server and desktop environments • Hands-on experience with networking • Familiarity with virtualization • Strong troubleshooting and communication skills • Associate's or bachelor’s degree in IT, Computer Science, or related field — or equivalent experience • Travel COMPETENCIES: • CompTIA A+, Network+, Security+, or Microsoft certifications • Experience with ticketing systems • Knowledge of cybersecurity frameworks and compliance • Self-starter that takes initiative with high attention to detail. • Strong interpersonal, communication, and organization skills. • Ability to multitask and adhere to deadlines. • Technical Skills: Windows server, active directory, Microsoft 365, Azure, Virtualization, TCP/IP, DNS/DHCP, VPN/Firewall, VLAN, PowerShell, Backup & DR, Help Desk, Linux PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Physical Activity: Talking, hearing, repetitive motion, stooping, crouching, standing, walking, lifting, climbing stairs and ladders. • Physical Requirements: Sedentary work. Involves sitting most of the time. • Visual Acuity: ability to determine the accuracy, neatness, and thoroughness of the work assigned to make general observations of facilities. CORE VALUES: • Service – Striving to provide the best experience for our customers and suppliers by making intentional actions and decisions to benefit others. • Organization – Possessing a fanatical commitment to operating clean, consistent, and efficient facilities. • Growth – Dedication towards continual improvement within our journey to become a better company. • Pride – To be proud of, and believe in, our company and the products and services we provide.