Description The Assembly & Fulfillment Manager is responsible for leading the day-to-day hand assembly and fulfillment operations in a fast-paced production environment. The primary focus of this role is managing people, workflow, quality, productivity, and deadlines within the assembly area. This is a hands-on leadership position for someone who can organize work, manage labor, solve problems quickly, and keep jobs moving safely and efficiently. KEY RESPONSIBILITIES: • Lead the daily Assembly operation, including staffing, job assignments, workflow, productivity, quality, and completion of work. • Manage, coach, and develop Assembly employees, setting clear expectations and holding the team accountable. • Review incoming workloads and ensure appropriate staffing is available to complete jobs on time. • Coordinate temporary and flex labor as needed while managing labor costs and overtime. • Monitor jobs throughout production, identify bottlenecks or potential delays, and take action to keep work moving. • Ensure assembly jobs are completed accurately and meet customer quality requirements. • Develop and maintain efficient, repeatable assembly processes and work instructions. • Promote cross-training to create a flexible workforce capable of supporting changing production demands. • Maintain a safe, clean, organized, and productive Assembly environment. • Partner with Production Coordinators and other departments to ensure customer deadlines and service requirements are met. • Support new assembly and fulfillment programs by establishing effective production processes. • Continuously identify opportunities to improve productivity, quality, labor utilization, and workflow. • Participate as a member of the Heeter Safety Committee and support company safety initiatives. Requirements KNOWLEDGE AND SKILLS • Demostrated front-line leadership and people-management skills. • Ability to organize people and work in a fast-paced, deadline-driven environment. • Strong problem-solving skills with the ability to respond quickly when production issues arise. • Experience improving workflows, productivity, and quality. • Ability to train, coach, cross-train, and develop employees. • Commitment to maintaining a safe, clean, and well-organized work environment. • Comfortable learning and working with production software and systems. • Working knowledge of Microsoft Outlook, Word, and Excel. • Strong communication and collaboration skills. • Bi-lingual language skills a plus (Spanish). MINIMUM EDUCATION REQUIRED • High school diploma or general education degree (GED). MINIMUM YEARS EXPERIENCE REQUIRED • Four (4) years of Managing a team of people or leading a process.