Overview $16.00/hour Ages 18+. Part-time, year-round. At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Sawmill Creek. You’ll also… • Contribute to an amazing guest experience at Sawmill Creek. • Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and various other add-ons, answer questions in person and over the phone. • Learn and utilize the hotel Property Management System. Some of our amazing perks and benefits: • Paid training and FREE uniforms! • FREE Admission to Cedar Point and our other properties! • FREE tickets and discounts to local attractions! • FREE tickets for family and friends! • 20% discounts on food and merchandise! • Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities • Ability to maintain guest information, including credit card information, in a secure and confidential manner. • Ability to check guests into and out of the hotel, sell tickets, and answer guest questions. • Ability to solve guest related concerns in a positive and professional manner. • Maintain open communication with other shifts and the Front Office Manager. • Provide guest service according to Six Flags standards when serving the guest or working with subordinates. • Maintain cleanliness and safety in assigned work area and perform all duties in compliance with Six Flags Safety Guidelines. • Meet Six Flags attendance requirements. • Other duties may be assigned. Qualifications • Ability to work 1st, 2nd, or 3rd shifts as needed • Charismatic attitude • Ability to learn and use the hotel Property Management System (Opera) • Ability to work days, nights, weekends, and holidays to meet business needs • Ability to stand for long periods of time