Description Provide service and customer support during field visits related to warranty and product installation. Job Responsibilities/Key Accountabilities • Lead all activities related to field service work. • Maintain compliance with all applicable state and federal laws within OSHA, EPA, and labor laws. • Follow all rules established by the site. • Coordinate activities with customers and their contractors while on site. • Perform supervisory activities with site installations. • Document and record all field service activities. • Perform activities to install or repair electrical, mechanical, paint, or fabricated systems. • Use hand tools, powered tools, work at heights, use personal lifts, etc. • Be the point of contact with customer with new or ongoing issues. • Maintain service vehicle. • Manage on-site employee performance, resolve concerns, and communicate clearly with Field Service Manager. • Train employees in new responsibilities and assist in production-related duties when needed or when not traveling. • Interface with other shop supervisors, staff, production management, production supporting design engineers and management. • Follow all established quality guidelines. • Maintain a clean and orderly work area. • Perform manufacturing and maintenance duties between field service trips. • Perform additional duties as requested. Additional Requirements Licenses/Certifications: YES • If yes, please list all requirements: • Complete and maintain the 30-hour OSHA certification. • Valid driver’s license. • Passport Requirements • Minimum 5 years of experience in manufacturing. • Electrical experience is preferred. • Excellent communication skills – ability to communicate effectively with all levels of employees, vendors, other departments, and customers. • Desire to build strong team, coach and develop employees. • Strong computer skills including use of Excel, Word, PowerPoint, and job cost/inventory control software systems. • Ability to read, understand and interpret structural and electrical drawings. • Strong knowledge of heavy steel fabrication, welding, sheet metal and industrial painting, electrical processes, rigging, and transportation. • Proficiency in current processes used within the production environment. • Willingness to develop skill sets to understand all aspects of manufacturing. • Ability to support manufacturing on-site in Tea, SD during non-travel time. Educational Requirements/Degree(s) High school education preferred. May experience extended periods of: Standing - 80% Walking - 50% Climbing - 5% Reaching - 25% Pushing - 10% Pulling - 10% Ability to lift __25_____lbs on a regular basis Ability to lift _50______lbs. occasionally Work in extreme heat and cold temperatures. Reaching and working overhead required. Work at heights greater than ten feet (Example: working on a ladder or on a roof with fall protection). Working in tight spaces