Manage vendors and scale execution: Lead and manage a team of vendors delivering white-glove support, establishing clear expectations, operating rhythms, and quality standards to scale consistent execution across priority campaigns, offers, and opportunities. Drive seller activation: Execute targeted campaigns and translate priority offers and programs into clear seller actions, resources, and customer opportunities. Progress pipeline: Monitor priority opportunities, proactively follow up with sellers, identify blockers, and drive the actions needed to move deals to the next stage. Support deal execution: Build expertise across key offer motions and provide hands-on guidance to help sellers navigate programs, processes, requirements, and resources. Identify recurring execution pain points and develop practical guidance, playbooks, and process improvements that reduce seller effort and friction. Connect learnings from customer, partner and field engagements back into tooling strategy to help shape roadmap toward agentic solutions. Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year. Certain roles may be eligible for benefits and other compensation.