Job Details: Job Location: 651 - Scottsdale Curio Resort & Spa - Scottsdale, AZ, Salary Range: Undisclosed, Job Summary The Spa Coordinator serves as the first point of contact for spa guests, managing appointment scheduling, front desk operations, and administrative support to ensure a seamless and relaxing guest experience from booking through checkout. FULL-TIME Essential Duties & Responsibilities Greet spa guests warmly and check them in and out for appointments Schedule, confirm, and manage spa appointments via phone, email, and in person Answer phone and email inquiries regarding spa services, pricing, and availability Process payments, gratuities, and retail sales transactions accurately Coordinate appointment timing with Massage Therapists, Estheticians, and other spa staff Maintain cleanliness and organization of the spa reception and relaxation areas Promote spa packages, memberships, and retail products to guests Maintain accurate guest records and handle confidential health intake forms appropriately Communicate schedule changes, cancellations, and special requests to spa staff Assist with inventory tracking and ordering of retail and spa supplies Qualifications: Qualifications High school diploma or equivalent required 1-2 years of experience in a spa, salon, or hospitality front desk role preferred Strong customer service, communication, and multitasking skills Proficiency with spa scheduling software (e.g., Book4Time, SpaSoft) and Microsoft Office a plus Professional, calm demeanor suited to a relaxation-focused environment Ability to work flexible shifts, including mornings, evenings, weekends, and holidays Physical Demands Ability to sit or stand for extended periods at the front desk Occasional lifting of up to 20 lbs (retail stock, supplies) Manual dexterity for computer, phone, and POS operation Ability to move throughout the spa to coordinate with staff and guests