Provide guests with a fully stocked and well-maintained mini bar on a consistent basis throughout their stay. Stock the mini-bar cart with the necessary items in order to maintain the par level on a daily basis. Clean, stock and maintain the mini-bars regularly and consistently, it must be kept clean at all times. This included but not limited the cleaning of equipment, product and menus. • Wipe down all of the snack compartments thoroughly. • Maintain a fully stocked inventory of all mini-bar items. • If par level is low, order the necessary items from the storeroom. • Inventory all guest mini bars on a daily basis and post the appropriate charges to the room prior to guest departure. • Ensure all duties found in the refreshment center inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned mini-bars, menus are present, inventory is complete, and refill reports are accurately filled out. • Raising of checks and maintaining Bartech and iPads. • Authorized to enter in all guest rooms pertaining to Mini bar at any given point of time. • Must respect Do Not Disturb light, and when lit a Mini Bar service card must be placed under the door as well as DND Room to be marked • Stock and replace missing items, inspect, make sure labels are facing guests, bottles are sealed, move and clean the mini bars in accordance with departmental procedures and policies. • Maintain, track and complete daily worksheet of mini bar stock. • Responsible for replenishment of Mini bar items in rooms. • Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking and cleanliness. Make sure items are locked and secured. • Wipe down all bottles thoroughly • Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary. • Maintain assigned Mini-Bar carts. • Raise store requisition and obtain stock from warehouse and store in the assigned storerooms. • Maintain and complete assigned floors and rooms requesting Mini-Bar service. • Follows up on guest disputes. • Mini bar attends are responsible for the safe keeping of master keys, mini bar carts and Bartech Ipads. • Maintain the highest level of customer service and display professionalism at all times. • Follows all required safety and standard operating procedures. • Ensure rotation of all mini-bar products. FIFO (first in first out) • Properly complete, maintain and track inventory in assigned storerooms. • Communicate effectively with Mini-Bar Vending Supervisor any issues and/or concerns. • Display appropriate two-way radio etiquette at all times. • Report all mini-bar concerns to management including any guest issues. • Perform any other duties deemed necessary for the success of the department. • Perform other job-related duties as assigned. • Knowledge of Point of sale (POS) systems, Handheld POS, inventory and store requisition software and reporting tools. • Must be 21 years of age or older. • High school diploma or general education degree (GED) required. • Previous experience in hotel industry. ADDITIONAL REQUIREMENTS • Must be able to work a varied schedule which includes working weekends and holidays. Must be able to speak conversational English • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. • Must be able to stand and exert well-paced mobility for a minimum of 8 hours in length. Walking and standing are required for the majority of the work day and possibly for 8 hours or more. Uniform should be worn at all times and kept nice and neatly pressed with name tag visible at all times. • Must be able to push or pull 100 lb., product carts, and bend at the knee to check bars frequently. • Must be able to walk up and down stairs throughout the day. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. • Must be able to change activity frequently and cope with interruptions.