Caesars Entertainment is looking for an experienced IT Market Engineer I to ensure the stability, integrity, and efficient operation of the inhouse information systems that support the eight Las Vegas casino properties and back-office administration. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Market Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues regarding IT systems, hardware, and software. • Monitor LV IT Operations ticketing queue and ensure issues are prioritized and appropriately assigned to team members. • Act as SME on various casino operating systems. • Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies. • IT Lead for corporate or property-based projects. Plan and coordinate project schedules, goals and milestones and make project assignments for IT equipment installations / deployments. • Drive reliable and best practice technical solutions to complex problems. • Train and provide guidance to junior team members. • Adhere to Gaming Control Board standards. • Strong understanding of Casino Technologies • Strong understanding of ticketing software such as Service Now • Experience with POS (point of sale) devices • Familiarity with incident handling techniques and processes • Must possess excellent verbal and written skills • Experience with monitoring systems • CompTIA’s A+, Network or Security (preferred but not required) • Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python) • Ability to lift to 40 pounds • Ability to walk 3+ miles a day through casino properties ADDITIONAL REQUIREMENTS • Must have the ability to obtain and maintain any required Gaming licenses. NV gaming required. • This is not a remote work position