In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences. This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates. Team Leaders report to the Quality Assurance Department Manager. Additional Responsibilities include: • HACCP Plan development, monitoring and data verification for all products and processes • maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs • interaction with regulatory and external auditors (Georgia Department of Agriculture, GDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up • interaction with plant management which includes assisting departments in researching quality-related issues • act as QA department point of contact in the absence of the QA manager • monitor and verify QA department responsibilities • effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed • perform tasks in the work area (when necessary) which include: • being an on the work floor participant with production associates (when necessary) • cover for unplanned absences • schedule associate labor needs • promote and enforce associate quality and food safety standards • verify the maintenance of equipment, preventive maintenance and work orders • understand production and ability to execute department requirements • maintain Good Manufacturing Practices within the facility • be a role model for plant associates • track customer complaints, investigation and correspondence • lead and drive improvement of plant operations through continuous improvement projects • study and analyze KPI’s and data and apply to departmental improvement • plan and respond to out of the ordinary events • other duties as assigned