SUMMARY A successful candidate will provide comprehensive Human Resources support to business units in all areas of HR including employee relations, recruiting and on-boarding, benefit administration and coordination of new hires for the Miami location. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide guidance and support to managers and employees on employee relations issues • Lead new hire orientation • Recruiter for salaried positions • Investigate and resolve employee complaints and grievances • Conduct exit interviews and provide feedback to management • Manage employee discipline and performance improvement processes • Ensure consistent execution of performance management and disciplinary actions • Partner with HR and business leaders to develop and execute employee engagement initiatives • Aiding communication between management and employees and resolving issues • Lead employee round table discussions QUALIFICATIONS • Excellent problem solving and organizational skills • High attention to detail with the ability to prioritize and manage multiple tasks • Extremely strong customer service and interpersonal communication skills (verbal and written) • Excellent judgment in a range of situations, maturity and trustworthiness • Strong employee relations experience • Ability to thrive in a fast paced environment • Strong proficiency with Excel, Word, Outlook and Powerpoint • Fluent in both English and Spanish (verbal and written) to effectively communicate with Spanish-speaking clients and team members (required) EDUCATION AND/OR EXPERIENCE Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from a four year college or university; five or more years of related experience and/or training. PHR/SPHR/SHRM-CP certification required. #LI-CG1