Global Manager of Quality Assurance - Construction
Microsoft · microsoft.com
HoustonLead / Manager12+ yrs
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The job in short
Quality assurance management for construction.
Supply chain
Details
- Found
- 6 d ago · posted 2026-10-20
- Location as listed
- Houston, TX,US, US
- Role
- Quality Engineer
- Source
- The company’s own careers site
Full description
Global Quality Strategy & Framework Development Support the Global Director in defining the enterprise QA strategy for construction, ensuring alignment with engineering, design, safety, and project execution priorities. Develop and maintain the global QA operating model, including roles, responsibilities, decision rights, and interfaces with regional execution teams. Establish scalable frameworks for contractor quality management, inspection readiness, commissioning quality, and defect prevention. Establish global metrics, KPIs, and scorecards that measure quality performance across contractors, regions, and project types. Develop and maintain global contractor QA requirements, qualification criteria, and performance expectations. Provide training, coaching, and guidance to regional QA managers and construction teams on global standards and best practices. Facilitate global knowledge‑sharing, including playbooks, case studies, and technical guidance. Support regional execution teams in implementing QA systems, resolving complex quality issues, and improving contractor performance. Create, refine, and govern global QA standards, procedures, checklists, and verification protocols used across all regions. Lead the development of digital QA systems, dashboards, and reporting tools that provide visibility into quality performance, trends, and systemic risks. Partner with Engineering, Design, Supply Chain, and Construction to ensure QA processes are integrated throughout the project lifecycle—from design through commissioning. Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience OR equivalent experience. Demonstrated expertise in construction QA/QC, including inspections, commissioning quality, defect prevention, root-cause analysis, and contractor quality management. Experience building and scaling QA standards, processes, governance, KPIs, and systems across multiple projects, sites, or regions, not just executing an existing quality program. Proven ability to influence construction teams, contractors, engineering, design, and supply chain partners to improve quality performance and drive consistent execution Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 15+ years related experience OR equivalent experience. 15+ years experience working on data center projects. 10+ years project management experience. 10+ years people management experience.
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