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The job in short
Product-level reverse supply strategy and inventory planning for post-sale lifecycle.
Supply chain
Details
- Found
- 5 d ago · posted 2026-10-20
- Location as listed
- Redmond, WA,US, US
- Role
- Operations Manager
- Source
- The company’s own careers site
Full description
Lead development and execution of product-level reverse supply strategies throughout the post-sale lifecycle. Define and deliver the Plan of Record (POR) for reverse lifecycle strategy, including seedstock, Last Time Buy (LTB), and End of Life (EOL) planning. Set inventory targets and manage inventory health, including financial accountability for inventory dollars and Excess and Obsolete (E&O). Align strategic component buffers and operating model strategies to support business objectives. Collaborate with cross-functional teams to ensure launch readiness, warranty support, and demand accuracy. Coordinate with repair centers and delivery planners to set expectations, measure performance, and drive improvements. Leverage analytical tools, reports, and dashboards to inform decision-making and optimize supply chain outcomes. Monitor and report on key metrics: E&O, gross and net inventory, backlog for warranty support, device upgrade performance, POR attainment, and launch readiness. Maintain and update risk and opportunities, proactively identifying and addressing issues. Support process management initiatives to improve reverse supply chain efficiency and scalability. Communicate effectively across teams, providing clear updates on progress, risks, and recovery plans. Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools or related experience. OR Master's Degree in Engineering, Industrial Engineering, Supply Chain Management, Business, Operations Management, Supply Chain Analytics, or related field AND 1+ year(s) supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools or related experience. Master's Degree in Engineering, Industrial Engineering, Supply Chain Management, Business, Operations Management, Supply Chain Analytics, or related field AND 1+ year(s) supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools or related experience. OR equivalent experience. Broad and extensive supply chain experience, such as new product introduction, supply planning, demand management and forecasting, channel operations management. Ability to think strategically and execute tactically with a hands-on spirit. Advanced conceptual, analytical, and problem-solving abilities. Leadership of complex cross functional projects, with proven ability to meet challenging organizational objectives. Ability to partner at senior levels to design and implement programs & solutions. Knowledge of business systems and information technology for managing supply chain. Good business judgment, exceptional communication skills and ability to resolve conflicts diplomatically.
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