Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description • Conduct daily briefings, supervise and train staff in day-to-day laundry operations • Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures • Ensure all guest requests are promptly attended to • Records guests and staff laundry lists accurately • Post bills accurately and in a timely manner • Process all departmental paperwork • Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering • Ensure that team members are using laundry equipment properly and keeping them in good condition • Keep a strict control and record of items sent for laundering by staff members • Assist Executive Housekeeper in assessing team members’ attendance and performance • Be well versed in hotel fire & life safety/emergency procedures • Attend all briefings, meetings and trainings as assigned by management • Maintain a high standard of personal appearance and hygiene at all times • Perform other reasonable duties assigned by the assigned by the Management • Establish and maintain effective employee working relationships • Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests. Qualifications • Primary school education • Good oral proficiency in English language • Minimum 2 years of experience in a similar capacity • Ability to speak other languages and basic understanding of local languages will be an advantage Additional Information • WHAT IS IN IT FOR YOU: • Come As You Are • Work With Purpose • Grow, Learn and Enjoy • Explore Limitless Possibilities