Overview: Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices. Responsibilities: Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices. Qualifications: Education • H.S. Diploma or General Education Degree (GED) Required Work Experience • 1 year exp in one of the following: Required • Healthcare Revenue Cycle Required or • Clinical role Required or • Related clerical accounting/finance/retail/customer service Required • 3 years of healthcare Revenue Cycle experience Preferred • Prior Epic experience Preferred Licenses and Certifications • None Required • Certification with Healthcare Financial Management Association Preferred or • Certified Revenue Cycle Representative Preferred Business Unit : Company Name: Piedmont Healthcare Corporate