Join Our Team as a Cloud Support Engineer at Zachary Piper Solutions! Are you a skilled cloud professional seeking an opportunity to make a real impact? ZPS is seeking a qualified candidate to support a US Government Customer. Zachary Piper Solutions is presently in search of a Cloud Support Engineer to meticulously document and address system concerns within a dynamic cloud environment. This position is onsite in Reston, VA. Role Summary: · Timely resolution of incoming incident tickets. · Utilization of custom tools for the effective resolution of system issues. · Detection and adept rectification of system glitches. · Thorough logging and documentation of incident resolutions. Qualifications: · Active TS/SCI FS Poly clearance is a requirement. · Openness to acquire proficiency in system tools such as Netmom and Windbg. Compensation and Benefits: · Competitive Salary: Up to $140,000, contingent on experience. · Comprehensive Benefits Package: Encompassing medical, dental, vision, PTO, sick leave, 401k, and Holiday benefits. Key Terms: Full Scope Poly, TS/SCI, FSP, Cloud, Netmom, Windbg, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows, Active Directory, ServiceNow, #LI-JB1