Our Mission: Touch Lives. Improve Outcomes. BioTouch is a single-source, international provider for all mission-critical kitting and logistics needs. We partner with a wide range of medical facilities and healthcare providers to bring a higher level of care to healthcare delivery. Simply put, we are doing our part in the healthcare specialty logistics arena! The Role: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent growth with existing accounts. The Enterprise Account Manager will become the primary owner of the day to day account management responsibilities that include all service, product, pricing needs as well as strategic growth and development. Here's what matters to understand upfront: This is not primarily a 'growth and relationship' role. Most of your time is hands-on operational management—ensuring orders ship correctly, billing gets resolved, quality issues are handled, and product changes get coordinated with internal teams. Strategic account growth and executive relationship management sit on top of this daily operational ownership, not instead of it.