Our Mission: Touch Lives. Improve Outcomes. BioTouch is a single-source, international provider for all mission-critical kitting and logistics needs. We partner with a wide range of medical facilities and healthcare providers to bring a higher level of care to healthcare delivery. Simply put, we are doing our part in the healthcare specialty logistics arena! The Role: BioTouch is seeking a detail-oriented and strategic Program Manager to join our Customer Experience team. This is a pivotal role where you'll oversee the successful delivery and optimization of client programs, ensuring alignment with client objectives and BioTouch's operational excellence standards. You will act as the central hub of communication, managing timelines, resources, and stakeholder expectations across complex, multi-disciplinary initiatives. This role can be fully remote, with option for hybrid schedule.