Per Diem Guest Services Associates needed to cover both locations: (Atlantic Health Hackettstown Medical Center & Atlantic Health Newton Medical Center) working varied shifts between the hours of 6:00AM - 11:00PM including every other weekend. Starting rate: $20.83/hr. Essential Function/Responsibilities: • Courteously greets everyone requesting to enter the facility, acts as the first point of contact and creates first impression on the visitors. • Collects required identification and follows screening protocols. • Documents according to CDC Guidelines. • Provides direction, guidance, and information pertaining to the facility. • Handles and routes all incoming phone calls/mails. • Supports other administrative staff with support overflow work, including word processing, data entry and internet research tasks. • Must be able to manage multiple inquiries in a calm and professional manner. • Able to multitask and be flexible with facilitating inquiries for patients, visitors, and family members. • Performs other related duties as assigned. Qualifications/Requirements: • HS Diploma or GED equivalent required. • To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English. • Candidate must possess strong communication, interpersonal and de-escalation skills. • Must be able to stand for extended periods and remain attentive to visitor needs. (Frequent walking, standing). • Must be able to lift, push, pull up to 50lbs including but not limited to pushing wheelchairs. • Excellent problem-solving and multitasking abilities a must. Relevant Experience: • 0-3 years of Customer Service experience preferred. • Retail experienced preferred. • Bilingual preferred.