Job Summary: Resolves materials-related issues at any time during the manufacturing process. Interacts with global suppliers, internal suppliers and customers, and external customers. Key Responsibilities: Resolves materials-related issues at any time during the manufacturing process with global suppliers, internal customers and suppliers, and external customers, regularly requiring availability for calls and meetings 24 hours a day, seven days a week. Coordinates all aspects of material delivery for products; acts as company representative with Cummins’ suppliers; understands supplier operations sequences to plan for orders and shipments; negotiates supplier schedules to match customer demand; identifies and resolves material procurement issues with customers and suppliers. Understands metrics related to inventory control; improves inventory by developing reduction strategies; works with suppliers to improve delivery, lower lead times and implement Material Agreements; tracks and measures supplier performance. Resolves component conflicts and part allocation issues; resolves material transfer and orders issues between plants; verifies and tracks all incoming and outgoing material. Acts as a user or super user of inventory control systems; determines order rules necessary to drive accurate planning and inventory levels; conducts troubleshooting for systems issues; provides input into and drives changes for upgrades and improvements to the system. Develops part inventory and storage processes; maintains all associated records; coordinates part pulls and shipments; maintains related databases. Researches engineering releases for compatibility and history; works with purchasing and engineering to implement changes; coordinates with quality regarding materials and supplier quality issues. Makes related freight decisions considering timing and cost effectiveness. Responsible for cycle count accuracy for all parts; meets threshold to ensure that plant processing is not slowed or stopped due to parts shortages. Ensures, with Quality, that all scrap transactions are accurate. Leads inventory meetings; participates in manufacturing meetings; interfaces and communicates with internal and external customers; directs people to the appropriate resource; researches solutions and responds to email and phone inquiries. Coordinates related financial activities such as tracking charges and charge backs; interfaces with financial systems; analyzes, compares, and reports related financial data. Initiates, develops, leads, and participates in improvement procedures; actively participates in self- and team audits and resulting corrective actions. May develop and conduct training programs. Works within the team to identify team member weaknesses and gaps to bring the overall performance of the team to a high level of performance. Understands the structure of the organization and maintains a strong network across departments; draws on network to answer questions, solve problems, and successfully execute responsibilities. Demonstrates confidentiality in execution of all responsibilities. Performs other duties as required, to get the job done. Travel as required by the work. Competencies: Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Drives results - Consistently achieving results, even under tough circumstances. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. ​Materials Planning System Utilization - Uses the materials planning system to manage supply and demand plans taking long-term corrective action on exception messages and other alerts based on root cause analysis; occasionally refers to adhoc tools such as Excel, Access, TOAD, OMS, etc. in performing problem solving, while leveraging the materials planning system as the primary tool in day-to-day operations. ​Part Change Control Management - Evaluates and implements engineering change request (obsolescence, supersessions, new part release, etc.) to meet customer delivery requirements while minimizing excess and obsolete inventory. ​Plan for Every Part (PFEP) - Uses PFEP in planning, designing, and management of systems and processes within a facility to ensure delivery of right part at the right time in the right quantity to the right place, which in turn guarantees smooth operations; applies PFEP principles on the end to end supply chain with particular attention to the relationships between master data management, materials planning parameters, engineered material flows, transport management, and warehouse management. Master Supply Scheduling - Establishes and maintains a valid Master Production Schedule for a family of products, which meets customer’s expectations and requirements while maximizing operational efficiency; validates procurement scheduling, production scheduling, and replenishment planning are aligned to manufacturing and assembly assets for conversion. Materials KPI Management - Operates in relation to recent or historical outputs as compared to expectations of the organization to determine next steps to drive improvement; assesses gaps to the supply chain performance against the expectation of achieving target deliverables; interprets KPIs to understand end-customer impact; strategically balances trade-offs to influence one KPI while minimizing the impact to others. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma, GED or equivalent required. Ability to use Excel or other analytical tools. Oracle or supply chain system experience preferred. Experience: Four year experience/education requirement accomplished through one of the following: Bachelors degree, associates degree and at least two years of relevant experience, or at least four years of relevant experience required. -Works as both plant order management & material planning -Answers radio calls -Systematically scraps engines -Assist with tracking deliveries times and locations -Assist with hot shipments from warehouse -Systematically track shipments and revise shipment plans -Count trailers and racks