Under the direction of the Supervisor - Patient Transportation, this role maintains departmental services, providing a centralized knowledge base for all departmental duties and functions, including Lift Tech, Dispatch, Courier, and Transportation programs. Adheres to and ensures departmental adherence to all established facility policies and procedures to include quality assurance, safety, environmental, and infection control programs by coaching staff, sound decision making, maintaining the safe, proper function of all patient movement equipment, and reporting issues to Supervisors. Minimal supervision required. Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: • Within 30 days of hire: National Provider BLS - American Heart Association • 6 months Patient Transportation and/or Dispatching experience. • 6 months Customer service experience, preferably in a health care setting. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.