Coordinator, Assessment
Lifepoint Health · lifepointhealth.net
HolyokeOn-site
Subscribers got this job on 21 October 2026.
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The job in short
Assessment coordination.
Clinical
Details
- Found
- 5 d ago · posted 2026-10-20
- Location as listed
- Holyoke, MA, United States
- Role
- Specialist / Analyst (other)
- Source
- The company’s own careers site
Full description
Assessment Coordinator
Pay Range: $20.56 - $27.75
Assesses the needs of walk‑in and telephone callers, schedules initial psychiatric assessments, triages patients to appropriate services, responds to treatment inquiries, and facilitates a smooth transition into the admission process.
Essential Functions
• Assess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
• Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
• Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
• Check in patient belongings, process consent forms, and coordinate admission paperwork.
• Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.
• Perform other duties as assigned.
Additional Information
• Reports to: Director of Assessment
• FLSA Status: Non‑exempt
• Requires strong customer service and triage skills to manage inquiries and coordinate admissions.
Knowledge, Skills & Abilities
• Education: High School Diploma or GED preferred.
• Experience: Previous experience in a psychiatric health‑care facility with chemical dependency, dual diagnosis, psychiatric, or geriatric patients preferred; strong clinical assessment skills required.
• Certifications: CPR and de‑escalation certification required within 30 days of hire.
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