About Lookout Pest Control At Lookout Pest Control, we're on a mission to protect homes and businesses across the Southeast with expert service, integrity, and a team-first culture. As we continue to grow, we're looking for a driven, experienced Branch Manager to lead our Crossville, TN operations and take one of our most important markets to the next level. What You'll Do Operations & P&L Ownership • Own full branch P&L, including revenue, expense management, and profitability targets • Monitor key performance metrics and implement corrective action plans to ensure branch health • Manage fleet, inventory, and operational resources to maximize efficiency and minimize cost • Ensure compliance with all federal, state, and local regulations, including safety and environmental standards Team Leadership & Talent Development • Recruit, hire, onboard, and develop a team of service technicians, sales representatives, and office staff • Foster a culture of accountability, performance, and continuous improvement • Conduct regular coaching sessions, performance reviews, and field ride-alongs • Reduce turnover through strong team engagement and proactive workforce planning Sales Growth • Drive branch revenue growth through new customer acquisition, route expansion, and retention strategies • Partner with sales staff to set targets, track pipeline activity, and close commercial and residential accounts • Identify local market opportunities and develop strategies to grow market share across the greater Atlanta area • Build and maintain relationships with key commercial accounts and community partners Customer Experience • Champion service quality and ensure customer satisfaction scores meet or exceed Lookout's benchmarks • Resolve escalated customer concerns quickly and professionally • Uphold Lookout's brand standards in every customer interaction What We're Looking For • 3–5+ years of branch, district, or operations management experience, preferably in pest control, home services, facilities management, or a related field • Demonstrated success managing P&L and hitting revenue targets • Strong track record of hiring, developing, and retaining frontline teams • Excellent communication, coaching, and problem-solving skills • Proficiency with CRM and operations management software • Valid driver's license with a clean driving record • Ability to obtain required state pest control licensing (or currently licensed in TN) What We Offer • Base salary: $70,000–$80,000, depending on experience • Performance bonus: up to 50% of base salary, based on individual and branch performance goals • Total earning potential: up to $105,000 to $120,00 per year • Company vehicle • Comprehensive benefits package including medical, dental, vision, and 401(k) • Career advancement opportunities within a growing regional organization • Paid training and ongoing professional development Ready to Lead? If you're a hands-on leader who knows how to grow a team and a P&L, we want to hear from you. Apply today and take ownership of one of Lookout's key markets in the Crossville, TN area. EOE/AA – We are proud to be an Equal Opportunity Employer.