Summary: Provide individual and group counseling, case management services, and program activities for the program's clients. Why Work for SMOC? • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: • Provide individual and group counseling to assigned clients; collaborate with Clinical Supervisor as needed. • Establish a treatment plan for each individual. • Provide related information and referrals to community-based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing. • Coordinate all services required by the treatment plan. • Ensure clients comply with program guidelines and complete assigned daily chores. • Maintain complete and accurate client files and records; complete all required paperwork accurately and timely. • Work collaboratively with other SMOC staff on housing and employment search and stability as indicated in the treatment plan. • Maintain weekly contact and reassess, evaluate and document adherence to the treatment plan regularly. • Support clients in their continued economic development planning. • Provide monthly communication where necessary and mediate any conflict. Advocate in Housing Court. • Maintain up to date case notes, telephone contact log and referrals to community-based services. Enter all client data into the required database(s) daily. • Participate as a member of the Case Management team, attend all team meetings. • Conduct groups and workshops related to the clients' needs as appropriate. • Assist clients in arranging appointments and transportation. • Engage all clients by understanding and addressing their needs whether within or outside the scope of work. • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas. • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. • Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures. • Other duties as assigned. Knowledge and Skill Requirements: • This role requires working with female clients. Due to privacy and safety requirements this position is designated as female only. • Minimum of one year experience in Human Services or related field. • Certification or license in substance abuse counseling (CADAC or LADAC) or at minimum enrolled in a certificate program. • If applicable, a minimum of 3 years continuous sobriety. • Minimum one year assessment, advocacy and case management skills. • Sensitivity to low-income people of diverse backgrounds; excellent listening skills. • Ability to work independently and collaboratively. • Strong written and verbal communication skills. • Must have valid driver’s license, reliable transportation and meet insurance standards. Organizational Relationship: • Directly reports to Clinical Supervisor and Program Director. • Direct reports for this position are none Physical Requirement: • Ability to drive a vehicle • Must be able to ascend/descend stairs in residences Working Conditions: Some travel via employee’s personal vehicle is required. A successful background check is required. Tuesday through Saturday: 8:00AM - 4:00PM. Includes a 1-hour unpaid lunch break. 35 Hours per week.