Department Manager 2 - Operations Manager
Wayne County Government (Michigan) · waynecountymi.gov
DetroitLead / Manager
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The job in short
Operations manager, level 2.
Details
- Found
- 6 d ago · posted 2026-10-20
- Location as listed
- Detroit, MI, United States
- Role
- Operations Manager
- Source
- The company’s own careers site
Full description
Purpose/Description
The Department Manager 2 manages the Juvenile Detention staff the Wayne County Detention Facility. The Department Manager 2 is responsible for the day-to-day operations of the facility during business and non-business hours, including holidays and weekends.
• Required Tasks
• Provide leadership of Juvenile Detention Specialist (JDS) staff.
• Provide oversight and develops plans for pod management of residential care and youth programming.
• Provide oversight of Operations Shift Assignment Schedules for JDS Supervisors and Juvenile Detention Specialist staff.
• Review and approve all log books and all other operational reports reviewed and/or completed by JDS Supervisors.
• Train and evaluate Juvenile Detention Specialist.
• Plan, supervise and coordinate day- to- day operations including crisis intervention, confinements, lockdowns, staffing shortages, Temporary Disaster Plans.
• Supervise and provide direction and training to JDS Supervisors on a day-to-day basis.
• Effectively communicate to JDF staff, JDS Supervisors, administrators, management team, staff, residents and outside agencies and community groups.
• Maintain current knowledge and services available to assist and educate staff to rehabilitate juveniles and detention care.
• Manage building during non-business hours ensuring efficient operation of staff while maintaining safety and security.
• Conduct departmental investigations, issue disciplinary actions, and develop training and Corrective Action Plans for operations’ staff.
• Provide direct oversight and management of all operations post i.e., Master Control, Intake, Admissions, Classification, Transportation, Key Control, Visitation, Medical, and Identified Specialized Housing Pods.
• Conduct facility rounds to ensure the facility is secured i.e., functioning cameras, secure doors are closed, juvenile count is accurate, etc.
• Complete and submit daily shift reports.
• Transport juvenile residents via County vehicle to and from appointments or due to emergency as needed.
• Perform other duties as assigned.
• Education/Experience Requirements
• Regular status; AND
• Bachelor’s Degree in Human Services, Criminal Justice, Psychology, or related field; AND
• Five (5) years' experience in a secure correctional setting, or child caring institution; AND
• Two (2) years supervisory experience; AND
• A valid State of Michigan Driver’s license and an acceptable and safe driving record.
• Special Conditions
• Employees must be cleared to work in a childcaring institution by Child Welfare Licensing/Child Protective Services. Candidates that have lived outside of the state of Michigan must obtain clearance from that State.
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