MAIN FUNCTION: • Act as Liaison between PNY and shipping carriers, suppliers, and customers to ensure accurate, timely and cost-effective delivery, and resolve any issues that may arise before it becomes an issue. QUALIFICATIONS: • Must be a team player • College Degree Preferred • 3 – 5 years’ experience in a shipping environment; scheduling carriers and reporting shipping data • Proficient with Word and Excel • Good written and oral communication skills, including the ability to communicate effectively in English • Good customer service skills • Ability to work independently • Detail orientated • Ability to multitask, in a fast-paced environment • Follow written & verbal instructions WORKING CONDITIONS: The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job KEY RELATIONSHIPS: • PNY Staff • Vendors and Customers • Carriers • Freight Forwarders • Warehouses & 3PL’s DUTIES AND RESPONSIBILITIES To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Produce weekly and monthly transportation reports including on time and in full statistics • Analyze reports and provide recommendations and feedback as to where the department can improve on cost • Provide routing instructions, as necessary, to customers and vendors • Process all claims and billing verifications, and resolve any issues • Efficiently and timely handle internal/external common carriers, FTL and LTL and Parcel carriers inquiries • Monitor all outbound and inbound shipments • Review daily outbound shipments to ensure proper carrier selections for delivery in the customers delivery window • Ensure compliance with Logistics Director and or Supervisor • Produce, analyze and maintain shipping data to ensure compliance with department goals and targets • Working with our 3PL warehouses to receive in and maintain inventory • Routing of Domestic shipments • Routing of International shipments • Preparing export / import documentation • Maintain accurate records including POD (proof of delivery) archive files on all domestic transportation shipments, helping the accounting department in providing PODs to customers for payment • Interact with various business units to research traffic/logistics requirements and develop plans as needed • Resolve shipping discrepancies by working with carriers, customers and PNY staff • Assist in securing customer delivery appointments as required • Assist in training warehouse, sales and purchasing personnel on shipping document generation • Filing loss / damage claims with carriers • Prepare outbound domestic bills of lading and other required documentation • Assist in monitoring outside 3PL warehouses • Assist in other areas, as assigned COMPENSATION: The base salary range for this position is $55,000.00 to $65,000.00; the exact salary depends on several factors such as experience, skills, education, and budget. BENEFITS OVERVIEW: We offer a competitive benefits package that includes medical, dental, vision, basic life and AD&D coverage, short- and long-term disability, a 401(k) retirement plan, annual discretionary salary increases and bonuses. Employees receive paid company holidays, paid time off, and access to company-paid training. Optional benefits include tuition reimbursement, a 529 college savings plan, pet insurance, legal and ID theft coverage, and other voluntary insurance plans.