e-Billing Specialist Overview • The e-Billing Specialist is responsible for managing electronic billing processes for the firm's clients. • Collaborate with attorneys, billing staff, and clients to ensure accurate and timely invoice submissions. • Implement and onboard new clients onto eBilling platforms, maintaining client billing information. • Monitor invoice statuses, manage rejections, and resolve discrepancies to maximize recovery. • Ensure compliance with client guidelines and firm policies throughout the billing process. • Provide support and training to internal staff on eBilling procedures and client requirements. • This role offers a remote work arrangement with occasional onsite training and travel. e-Billing Specialist Key Responsibilities & Duties • Submit electronic invoices in accordance with client eBilling guidelines and timelines. • Monitor and resolve invoice rejections, reductions, and discrepancies efficiently. • Maintain and update client billing requirements and vendor portal settings. • Generate and analyze billing reports to track submission statuses and trends. • Coordinate with local offices to streamline workflows and ensure successful invoice processing. • Manage timekeeper approvals and submissions on client vendor sites. • Provide training and support to staff on eBilling systems and client requirements. • Ensure compliance with firm policies and client standards in all billing activities. e-Billing Specialist Job Requirements • Bachelor’s degree or equivalent experience in a related field preferred. • Minimum of 3 years of experience in legal billing or eBilling, preferably in a law firm. • Proficiency with eBilling platforms such as Legal Tracker, BillingPoint, or similar systems. • Strong analytical and problem-solving skills to address billing issues effectively. • Excellent organizational skills and ability to manage multiple tasks under strict deadlines. • Proficiency in Microsoft Word, Excel, and Outlook; familiarity with AI tools is a plus. • Flexibility to work overtime and travel for training as needed.