Job Requirements Responsible for establishing and managing the Capability Building Centre (KALA) at MMC, Ghatal, Paschim Medinipur; focused on training and developing artisans in handmade gold jewellery manufacturing, with special emphasis on women artisan capability building. The role will ensure creation of a skilled, production-ready artisan pool, aligned to ISCM Jew. sourcing requirements from East, quality standards, and long-term capability development goals. External Interfaces • Artisan trainees (Women artisans) • Training partners / NGOs / Skill development institutes • Master craftsmen / external trainers • Local community stakeholders • Vendor partners Internal Interfaces • Sourcing Team • L&D Team • Support Function (Admin, IT, HR, Finance and P&M…) • Ven Management • Quality & Design Team Capability Building : Training Execution 1. Design and implement structured training programs for handmade jewellery 2. Conduct and supervise hands-on training sessions for artisans 3. Ensure progressive skill development from basic to advanced levels Capability Building : Centre Operations 1. Manage end-to-end operations of the KALA training centre 2. Ensure availability of tools, materials, and infrastructure 3. Maintain discipline, attendance, and training schedules Capability Building : Production Readiness & Quality Orientation 1. Align training output with MMC production requirements 2. Ensure artisans are capable of supporting live production (MTO / regular) 3. Facilitate smooth transition from training to production 4. Train artisans on quality standards and defect prevention 5. Ensure adherence to defined processes and finishing standards 6. Work closely with all key functions for continuous improvement Stakeholder Management 1. Coordinate with internal teams to align training with business needs 2. Engage external trainers / master karigars for specialized skills 3. Support HR in building a sustainable, diverse and inclusive artisan pipeline, aligned with DEI objectives Women Artisan Development 1. Drive focused initiatives for women artisan training and inclusion 2. Create a safe and enabling environment for learning 3. Improve retention and progression of women trainees Work Experience Job Requirements : Education: Diploma / Degree in Jewellery / Manufacturing / Related field or Graduation in any discipline 8 - 10+ years of experience in Handmade Gold Jewellery Manufacturing Experience in training / capability development / team handling Exposure to artisan-led production environments Behavioural Skil : Passion for training and people development Strong leadership and team handling capability High level of ownership and accountability Ability to influence and build confidence in new artisans Patient, empathetic, and structured in approach Knowledge : In-depth knowledge of handmade jewellery manufacturing processes Understanding of quality standards and finishing requirements Knowledge of training methodologies and skill development frameworks Awareness of MMC sourcing model and production requirements Basic understanding of costing and productivity metrics