At Ironwood Physicians, care is personal—and so is our team culture. At our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices, we’re looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare. Why Ironwood? This is more than a job—it’s an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment. Apply today at www.ironwoodcrc.com (Join Our Team at the bottom of the homepage) Position Details • Full-time, Day Shift • Monday – Friday schedule • Located in our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices Growth & Development Opportunities • Exposure to clinical workflows and patient care coordination • Career pathway into healthcare administration or specialty medical roles • Work alongside experienced professionals in a collaborative environment Essential Duties & Responsibilities • Greet and assist patients; deliver exceptional customer service • Collect, post, and reconcile patient payments; resolve payment issues • Register patients and update demographic, insurance, HIPAA, and AOB information • Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments • Prepare and send testing procedures; manage paperwork and chart documentation • Answer and route calls; monitor faxes and patient callbacks • Reconcile daily reports and perform other assigned administrative duties Minimum Qualifications • Ability to multitask in a fast-paced medical environment • Knowledge of insurance processes, medical terminology, and patient reports • Strong customer service, communication, and teamwork skills • Proficiency in Microsoft Office and standard office systems • Professional, positive attitude Education & Experience • 1–2 years of medical experience preferred • Surgical and/or Medical Oncology experience strongly preferred Certificates, Licenses, Registrations • Valid Driver’s License What We Offer • Competitive salary • Comprehensive benefits: health, dental, vision, and life insurance • 401(k) retirement plan • A collaborative, mission-driven, and caring workplace At Ironwood, we’re committed to “Outsmarting Cancer One Patient at a Time.” If you’re ready to make an impact while growing your career, we encourage you to apply today.