Company Description Wanting to start a new career? Looking for a great company and team to take the time and train you in a role and then help you grow? Like working with great team and fantastic customers? Check out Expeditors! “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago. • 15,000 trained professionals • 250+ locations worldwide • Fortune 500 • Globally unified systems Job Description An Expeditors Import Transportation Agent responsibility may include: • Ensure smooth and timely freight process flow • Ensure accurate and timely data entry into our operating system. • Track and trace Air and Ocean Import files as required. • Ensure timely delivery of freight to customers for Import shipments. • Ensure documents are timely sent to customer or broker for customs purposes. • Ensure accurate and timely client and Service Providers billing. • Interact with our customers in arranging their international shipments, meeting customer service standards. • Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others) • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements. • Understand department process flow, constantly looking for areas of improved efficiency (Your Opinion Matters!) • Meet KPI (metrics) standards, as per the company procedures. • Overseas communications, timely responses to emails and requests (internal and external) Qualifications Requested qualifications for an Expeditors Import Transportation Agent: • 0-12 months related experience and/or training; or equivalent combination of education and experience • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results • Pro-active, strong organizational skills • Good computer skills (Excel, Word, PowerPoint) • Fluent in English – reading and writing • Understanding of air documentation process a plus Additional Information Expeditors offers excellent benefits: • Paid Vacation (first year prorated based off month of hire then eligible for 15 days) • Annual Paid Holidays (10) • Potential Flexible Days (2) • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over) • 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth) • Employee Stock Purchase Plan (ESPP) • Medical, Prescription Drug, Dental & Vision Coverage • Health Savings Account (HSA) • Life and Disability Insurance • Paid Parental Leave (additional eligibility criteria) • Dependent Care Flexible Spending Account (DC FSA) • Employee Assistance Program (EAP) • Training and Personnel Development Program • Position is full time (40 hours per week) Monday through Friday