Description VTC Bridge Scheduler: A Video Teleconferencing (VTC) Technician installs, maintains, and troubleshoots audio-visual and conferencing systems. They ensure seamless virtual communication by managing hardware like CODECs, cameras, and microphones, supporting virtual meetings, and resolving technical issues for end-users. Key Responsibilities • System Operations: Set up, configure, and operate VTC endpoints, audio mixers, video matrix switches, and flat-panel displays. • User Support: Provide Tier 2+ technical support, resolve trouble tickets, and offer concierge-level training to end-users and VIP staff. • Maintenance & Troubleshooting: Conduct routine system checks, firmware updates, and preventative maintenance to ensure optimal audio/video quality. • Network Integration: Troubleshoot inter-device connections, network infrastructure (e.g., VLANs, IP settings), and protocols such as SIP or H.323. • Asset & Scheduling Management: Manage conference room reservations, maintain equipment inventories, and document resolution Job Responsibilities: • Schedules VTC sessions in VTC bridges, as well as debugging the interoperation of VTC bridges and end points • Connects and monitors VTC meetings for all customers supported by Joint Service Provider (JSP) • Bridge liaison between customer and far end COCOMs • Supports NIPRNet, SIPRNet, Allied Secret and JWICS VTCs • Installs, configures, and maintains VTC endpoints • Installs and configures VTC applications, system software and upgrades • Troubleshooting and repairing hardware and network connectivity issues • Removes old equipment and performs data migration to new machines Requirements Qualifications • Education: A high school diploma • Experience: 3+ years of relevant experience in A/V or VTC operations. • Technical Skills: Familiarity with conferencing platforms (Cisco or GVS preferred). • Physical Demands: Ability to sit for long periods of time. • Clearance (For Defense/Gov Roles): Minimum Secret clearance CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development