Patient Service Rep - Lakemoor Family Physicians
University Physicians' Association, Inc. · upasolutions.com
Knoxville
Straight from the company’s own careers site.
The job in short
Family medicine clinic patient check-in and registration.
Insurance
Details
- Found
- 14 d ago · posted 2026-08-28
- Location
- Knoxville, TN, US
Full description
Description
University Physicians Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for LAKEMOOR FAMILY PHYSICIANS. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned
Full benefit package available - Including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Critical Illness, 401(k) with company match and immediate vesting, Life Insurance, EAP, Critical Illness, and more!
Requirements
• 6-months to 1-year previous medical experience.
• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
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