Job Description We are seeking a friendly and professional Customer Service Representative to join our team in Scott Afb, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing. • Answer incoming phone calls and assist customers with their inquiries • Take and process customer orders accurately and efficiently • Prepare food items according to company standards and recipes • Handle cash transactions and maintain accurate records • Provide exceptional customer service, creating a positive experience for every customer • Maintain a clean and organized work environment • Collaborate with team members to ensure smooth operations during busy periods • Adapt to changing customer needs and company priorities • Work flexible hours, including weekends and holidays as required Qualifications • Excellent communication skills, both verbal and written • Strong customer service orientation with a friendly and positive attitude • Basic computer skills and ability to learn new systems quickly • Proficiency in cash handling and basic math • Physical ability to lift up to 25 lbs and stand for extended periods • Demonstrated ability to follow directions and adhere to food safety standards • Flexibility to work in a fast-paced environment and adapt to changing priorities • Strong multitasking and problem-solving skills • Ability to work weekends and holidays • Team player with a collaborative spirit • Previous experience in customer service or food service is a plus • High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines.