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The job in short
Customer service representative.
Details
- Found
- 10 d ago · posted 2026-10-21
- Location as listed
- East Alton, IL, US
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Job Description
Domino's Pizza in East Alton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this dynamic role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.
• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle multiple tasks simultaneously during peak hours
• Lift and move items weighing up to 25 lbs as needed
Qualifications
• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in handling phone orders
• Basic math skills for accurate cash handling and transaction processing
• Ability to follow directions and adhere to company procedures
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Flexibility to work weekends, holidays, and various shifts as needed
• Multitasking capabilities to manage multiple orders and tasks efficiently
• Team player attitude with a willingness to support colleagues
• Basic computer skills for operating order-taking systems
• Food handling experience or knowledge is a plus, but not required
• High school diploma or equivalent preferred
• Must be at least {AGE} years old
• Ability to pass a pre-employment drug test and criminal background check
Additional Information
All your information will be kept confidential according to EEO guidelines.
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