Job Description We're looking for an enthusiastic and organized Assistant Manager to join our team at our Edwardsville location (120 E Vandalia St). As an Assistant Manager, you'll play a vital role in driving operational excellence and creating a positive work environment. This position offers the opportunity to develop your leadership skills while supporting both your team and our customers in achieving their goals. If you're a detail-oriented professional with strong interpersonal abilities and a passion for delivering exceptional service, we'd love to hear from you. • Lead and supervise shifts, ensuring smooth daily operations and adherence to company standards • Manage employee scheduling, training, and performance to build a motivated and efficient team • Handle cash management, including register reconciliation, deposits, and financial accuracy • Interact professionally and empathetically with customers to resolve concerns and ensure satisfaction • Answer phones, take orders, and provide accurate information in a timely manner • Maintain store cleanliness and organization, setting an example for team members • Analyze operational metrics and identify opportunities for improvement and cost optimization • Delegate tasks effectively and provide constructive feedback to support team development • Lift and move items up to 25 pounds regularly as part of daily operations • Collaborate with store leadership to implement new initiatives and drive business goals • Demonstrate problem-solving skills to address challenges decisively and transparently Qualifications **Required Skills & Competencies:** • Strong math and problem-solving abilities • Excellent money management and cash handling experience • Outstanding customer service and communication skills • Proven employee management and leadership capabilities • Proficiency with point-of-sale (POS) systems • Time management and organizational skills • Conflict resolution and interpersonal skills • Physical capability to lift up to 25 pounds regularly **Required Experience & Attributes:** • Friendly, diligent, and responsible work ethic • Positive attitude and genuine enthusiasm for the role • Demonstrated ability to work collaboratively in a team environment • Experience managing shifts or leading operational teams • Proven track record of delivering results and meeting goals • Resilience and adaptability in a fast-paced environment **Preferred Qualifications:** • Previous experience in a supervisory or management role • Knowledge of inventory management and stock control • Experience with employee training and development • Familiarity with food safety standards and practices • Experience in the food service or retail industry Additional Information All your information will be kept confidential according to EEO guidelines.