Job Description Join our dynamic team as a Customer Service Representative in Caseyville, United States! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers. • Answer incoming phone calls and assist customers with their inquiries and orders • Process customer orders accurately and efficiently • Handle cash transactions and maintain proper cash handling procedures • Prepare products according to company standards and customer specifications • Provide a positive and friendly customer experience in all interactions • Collaborate with team members to ensure smooth operations and timely order fulfillment • Maintain a clean and organized work environment • Assist with additional tasks as needed to support overall business operations Qualifications • Excellent customer service skills with a friendly and positive attitude • Strong communication abilities, both verbal and written • Basic computer skills for order processing and data entry • Ability to multitask and work efficiently in a fast-paced environment • Flexibility to work weekends, holidays, and various shifts as needed • Cash handling experience or ability to learn quickly • Team player with a willingness to support colleagues and contribute to a positive work atmosphere • Physical ability to stand for extended periods and lift up to 25 lbs • Attention to detail and ability to follow directions accurately • High school diploma or equivalent (preferred) • Previous customer service experience is a plus, but not required Additional Information All your information will be kept confidential according to EEO guidelines.