Job Description Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers. • Answer incoming phone calls and take customer orders accurately • Prepare and make pizzas according to company standards • Process cash and card transactions efficiently • Deliver outstanding customer service experiences • Maintain a clean and organized work environment • Assist with various cleaning tasks as needed • Lift and move items weighing up to 25 lbs. • Collaborate with team members to ensure smooth operations • Adapt to changing priorities and handle multiple tasks simultaneously • Follow company policies and procedures consistently Qualifications • Excellent communication skills, both verbal and written • Strong customer service orientation with a friendly and positive attitude • Basic math skills for handling cash transactions • Ability to multitask effectively in a fast-paced environment • Basic computer skills for order processing • Physical ability to stand for extended periods and lift up to 25 lbs. • Flexibility to work weekends, holidays, and various shifts as needed • Strong problem-solving skills to address customer concerns • Team player mentality with a willingness to assist coworkers • Attention to detail in food preparation and order accuracy • Ability to follow directions and adhere to food safety standards • High school diploma or equivalent preferred, but not required