Job Description Join our team as a Customer Service Representative at our 1910 E College Ave. location in Normal, United States! We're looking for friendly, customer-focused individuals to provide exceptional service and support to our valued customers. • Greet customers warmly and assist them with their orders and inquiries • Take phone and in-person orders accurately and efficiently • Prepare and assemble food items, including making pizzas • Process cash and card transactions with precision • Maintain a clean and organized work environment • Collaborate with team members to ensure smooth operations during busy periods • Address customer concerns and resolve issues in a professional and empathetic manner • Adhere to company policies and food safety standards • Assist with additional tasks as needed to support the team and business operations Qualifications • Excellent customer service skills with a friendly and positive attitude • Strong communication abilities, both verbal and written • Capability to follow directions and work in a fast-paced environment • Basic math skills for handling cash transactions • Ability to multitask and prioritize effectively • Physical stamina to stand for extended periods and lift up to 25 lbs. • Flexibility to work various shifts, including weekends and holidays • Team-oriented mindset with a willingness to collaborate • Previous customer service experience preferred, but not required • High school diploma or equivalent (preferred)