Job Description We're excited to welcome a Customer Service Representative to our team in Champaign, United States! Join our dynamic crew at 1803 W KIRBY AVE, where you'll play a crucial role in delivering exceptional service to our valued customers. • Greet customers warmly and take accurate orders both in-person and over the phone • Process cash and credit card transactions with precision • Prepare and assemble food items, including crafting delicious pizzas • Maintain a clean, organized, and safe work environment • Collaborate effectively with team members to ensure smooth operations • Address customer inquiries and resolve issues promptly and professionally • Assist with various cleaning tasks throughout your shift • Contribute to a positive, energetic work atmosphere • Adhere to food safety standards and company policies • Adapt to changing needs and priorities in a fast-paced environment Qualifications • Excellent customer service skills with a friendly, approachable demeanor • Strong verbal and written communication abilities • Basic math skills for handling cash transactions • Proficiency in using point-of-sale (POS) systems • Knowledge of food safety and hygiene practices • Physical capability to lift up to 25 lbs. and stand for extended periods • Flexibility to work weekends, holidays, and various shifts as needed • Positive attitude with an easy smile • Ability to thrive in a fast-paced environment • Team player with a collaborative spirit • Keen attention to detail in food preparation and customer orders • Willingness to learn and adapt to new procedures • High school diploma or equivalent preferred (not required) • Food service industry knowledge is a plus Additional Information All your information will be kept confidential according to EEO guidelines.