Job Description Join our team as a Customer Service Representative at our Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States. • Answer phone calls and take customer orders accurately and efficiently • Prepare and make pizzas according to company standards and customer specifications • Process cash and card transactions, ensuring accurate handling of money • Deliver outstanding customer service, addressing inquiries and resolving issues promptly • Maintain a clean and organized work environment, adhering to food safety and hygiene standards • Collaborate with team members to ensure smooth operations during busy periods • Assist with various tasks as needed, including cleaning and restocking supplies • Lift and move items weighing up to 25 lbs as required Qualifications • Excellent customer service skills with a friendly and positive attitude • Strong communication abilities, both verbal and written • Basic computer skills and ability to learn new systems quickly • Proven multitasking skills and attention to detail • Flexibility to work weekends, holidays, and various shifts as needed • Physical ability to stand for extended periods and lift up to 25 lbs • Cash handling experience preferred • Food preparation knowledge or willingness to learn • Ability to follow directions and adhere to company policies and procedures • High school diploma or equivalent preferred • Previous experience in food service or customer-facing role is a plus Additional Information All your information will be kept confidential according to EEO guidelines.