Description Quality Assurance Specialist Schedule: Full time Pay: $17.00-$21.00 Location: Madison County Benefits: Medical, dental, vision, retirement, company-paid life and disability coverage, optional voluntary plans, and 33 days of PTO annually for eligible full-time employees. *ON SITE ONLY position* Why Join ACHIEVE At ACHIEVE, you’ll do more than just a job, you’ll build a meaningful career while making a real impact on your community. Join a mission-driven team where you can support individuals in achieving independence, develop valuable skills, and grow in a collaborative, supportive environment. RESPONSIBILITIES The Quality Assurance (QA) Specialist assists the Practice Manager and the Director of Clinic Services with ensuring that processes, clinical documentation and services meet established quality standards and regulatory requirements. This role includes supporting credentialing, conducting audits, collecting and analyzing data, and collaborating on process improvement efforts such as: • Provides detail-focused reviews of clinical documentation to ensure quality, regulatory compliance and audit-readiness • Conducts monthly utilization reviews to meet compliance requirements for quarterly reviews • Provides analysis of audits completed and identify any patterns in the data and areas where improvement may be needed • Assists new staff with completing and submitting licensing credentialing paperwork • Provides training of the EHR for new staff members and support clinical and administrative staff with ongoing support, through the role of a Superuser Requirements • At least two (2) years of progressively responsible experience working in a healthcare or human services organization • Associate's Degree • Must be highly organized, and detail oriented with the ability to meet deadlines Preferred • Knowledge of requirements for accrediting/regulatory agencies