Job Details: Job Location: Vineyard Clinic - Vineyard, UT, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Any, Job Responsibilities: · Welcomes and greets patients and visitors in person · Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or referring questions to the appropriate personnel · Optimize patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone · Scheduling within the guidelines of multiple providers, verifying schedules and insurances · Assure the accurate new patient packet is mailed or emailed at time of scheduling · Ensure efficiency while maintaining excellent patient service in a courteous and professional manner. · Maintains and accurately document all patient request and information in the patient EHR, including but not limited to: Demographic information Collect and post/record payments for patients Cost Estimates Verify insurance coverage, benefits, and client financial responsibility § Max out of pocket § Deductible § Copay § Coinsurance · Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule and reminding provider of service delays · Maintain reception areas · Protects patient rights and dignity with respect by maintaining confidentiality of personal and financial information at all times · Coordination of patient referrals · Ability to multitask · Maintains operations by following policies and procedures; reporting needed changes · Use sound judgement in handling calls and patients, especially if they may be upset or are not feeling well · Demonstrate respect for our patients and fellow care team members in every interaction · Demonstrate excellent interpersonal and problem-solving skills to ensure coordinated efforts, patient satisfaction and monumental service · Always maintain a professional and positive attitude · Demonstrate teamwork and support for fellow team members by offering assistance as needed Qualifications: Requirements: · Must have high school diploma or GED · Computer proficiency and phone skills are required · Excellent communication and customer service skills · Positive attitude · Team player · Healthcare Experience (preferred) but will train the Right person