Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title: Revenue Cycle Services Coordinator Department: Dentistry | Dental Faculty Practice The Revenue Cycle Services Coordinator 3 functions as an integral member of a team of care providers in the College of Dentistry Dental Faculty Practice to provide patient focused customer service and clerical support. Responsible for: • Scheduling appointments with patients • Taking incoming patient and doctors calls • Triaging emergency patient calls; checking and printing schedules • Refilling cancellation appointments and assuring the schedule is full • Rescheduling patients due to absence of provider • Scheduling interpreter as needed • Coordination of check out process for over 100 patients per day including distribution and tracking of parking passes and accuracy of coordinated care • Fulfilling records request • Working as part of a team to disseminate information to care team. Schedule Monday-Friday 7 a.m. – 4 p.m. Position Requirements This position requires successful completion of a criminal background check and drug and alcohol screening. Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions. This position requires sustained periods using a keyboard and performing other computer work. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks. Ability to lift 25 pounds with or without accommodation. Required Education/Experience High School diploma or GED; 2 years of relevant experience. Desired Education/Experience Four - six years of experience in a dental setting providing customer service. Knowledge of dental terminology and dental practice highly preferred. Demonstrated ability to maintain accurate records, carry out detail but basic written or oral instructions, cooperate with co-workers, and knowledge of customer services skills with the ability to apply them including the ability to answer routine inquires and resolve complaints from patients, doctors, and staff. The Targeted Hiring Range for this position is $18.56 - 24.09. The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc. Additional Information: Location: Postle Hall (0024) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability.