About TESO Group Founded in 2017 in New York, TESO Group is an Asian-inspired lifestyle retail company bringing premium Asian products and culture to the U.S. market. With brands including TESO LIFE, TESO X, and TESO Mini, we offer a curated mix of beauty, snacks, home goods, and trendy collectibles—delivering quality, value, and a unique shopping experience. Job Responsibilities • Store Manager Task Execution & Shift Leadership • • Carry out the Store Manager's daily priority tasks and coordinate staffing assignments, replenishment, merchandising, customer complaints, exception reporting, and closing inspections. • Lead on-site operations when the Store Manager is absent and maintain normal store operations. • Check task completion across all areas to ensure issues have clear follow-up and results are reported. • Merchandising, Replenishment & Product Management • • Support product merchandising, replenishment, shelf organization, front-facing, FIFO rotation, price labels, POP materials, and promotional display maintenance. • Promptly arrange correction of out-of-stocks, misplaced products, incorrect price labels, expired promotional labels, and similar issues. • Assist category Team Leads with receiving and shelving merchandise, replenishment, stockroom organization, and product put-away. • Expiration, Shrink & Stockroom Support • • Assist with expiration-date checks, near-expiration records, expiration-risk reviews, damage records, shrink reporting, and exception reporting. • Ensure no expired products are offered for sale and process/report exception products according to procedure. • Assist with management of testers, samples, supplies, display props, and promotional gifts. • Customer Service & Exception Handling • • Lead by example in proactive customer greetings, professional recommendations, service language, and customer farewells. • Assist with customer complaints, returns/exchanges, and in-store service exceptions. • Promptly escalate issues that cannot be resolved on site or may become more serious to the Store Manager or Area Manager. • Employee Coaching & Execution Correction • • Assist the Store Manager with new-hire coaching, job training, product knowledge training, and work-process checks. • Provide on-the-spot reminders and corrections for execution issues involving service, replenishment, merchandising, cashiering, cleanliness, and closing procedures. • Promptly address and report employee discipline, attitude, or execution concerns to the Store Manager. • Cashier, Cash & Closing Safety • • Assist in overseeing cashier procedures, refunds, transaction voids, cash records, safe controls, and deposits. • Perform closing inspections, including refrigerator doors, air conditioning, power, computers, door locks, lighting, and equipment. • Support corrective actions from store inspections and follow up on photos, records, or reinspection results. Qualifications • Education: Associate degree or above; majors in retail management, marketing, business administration, or related fields preferred. • Professional Experience: 3+ years of store management experience in retail, supermarkets, beauty, lifestyle retail, or service industries. • Knowledge & Skills: Familiar with store sales, merchandising and replenishment, inventory expiration management, shrink control, cashier procedures, customer service, scheduling, and basic data analysis. • Core Competencies: Strong floor-management, execution, employee-coaching, and problem-solving capabilities, with a strong sense of responsibility and customer service. Compensation • $23 per hour • Quarterly Performance Bonus: This position is eligible for a quarterly performance-based bonus, subject to the eligibility requirements, performance criteria, and terms of the Company's bonus program. Benefits • 401(k) & 401(k) matching - subject to the eligibility requirements • Paid Sick Leave • Employee discount • Health insurance • Paid Time Off Job Type: Full-Time Location: 12261 Eastlake Blvd Building D401, El Paso, TX 79928