QUALIFICATIONS Education • High school graduate or equivalent • Formal phlebotomy training desired Experience/Skills • One to two years’ experience • Typing skills • Ability to work with co-workers, patients, outside agencies, and physicians • Performs waived testing and participates in proficiency testing programs Required Licenses/Certifications • CPR Working Conditions • Clean, well-lit working environment with good ventilation ROUTINE RESPONSIBILITIES Behavioral Expectations • Consistently complies with established Behavioral Expectations Responsibilities/Technical Skills • Practices courtesy, tact, and diplomacy–essential elements of the job–when in contact with lab customers • Maintains a professional and friendly atmosphere for patients and co-workers • Answers telephone • Faxes • Files and organizes • Sends mail to mailroom daily • Checks equipment temperatures daily, making sure they are in range, and that corrective action is taken if a temperature is out of range • Receives and logs specimens coming into clinical and waived laboratories • Reads and understands requisitions and physicians’ orders for laboratory requests • Has knowledge of the correct order of draw • Has knowledge of test requirements such as specimen collection container, specimen processing, and specimen storage and transportation. • Assembles equipment, such as needles, appropriate containers, etc. according to specified procedures. • Adequately performs venipuncture and heel sticks according to procedures. • Performs Nursing Home collections • Properly labels all collected specimens • Accurately documents and reports patient results • Consults with appropriate lab personnel when test findings are abnormal • Draws blood competently and expediently with as little patients discomfort as possible • Completes duties in a timely and productive manner, responding to workload appropriately • Knows how to prioritize STATs, ASAP, time scheduled test, etc. • Conducts drug screen–Non DOT and DOT–collection and processing • Reports and documents critical value within established time frames • Follows lab procedures for waived tests: urine dipstick, urine hCG, strep screens, Covid/Flu A/B, and RSV • Stocks work area and supplies prior to leaving and throughout the day and as needed • Disinfects work area and equipment according to laboratory procedure • Reports to the director when results are unacceptable • Participates in at least 80% of monthly departmental meetings • Other duties as assigned Quality Control/Quality Assurance • Conducts daily charge review • Maintains accurate records • Consistently performs, analyzes, and records quality control data • Properly follows procedures to confirm patient identity • Takes necessary and appropriate corrective action, and documents consistently • Reports NO patient results when quality control values are unacceptable • Participates in quality assurance monitoring programs • Performs necessary quality assurance documentation consistently • Performs other duties as assigned Budget/Cost Containment/Misc. • Conscious of cost containment and complies as feasible • Monitors inventory and orders supplies on a weekly basis • Conducts monthly review of supplies to check for expiration dates • Notifies the Manager when supplies are low and have not been received • Follows the SCCH attendance policy • Utilizes time clock in a professional manner • Clocks out for breaks if leaving the hospital grounds • Works overtime hours only when approved by manager Competency/Education • Documents competency of job performance at 6 months and on an annual basis according to CLIA guidelines • Performs required education in HealthStream • Performs required mandatory education in MediaLab Full time/Day shift 80 hours/Biweekly