Client Success Manager | Noida | 7+ Years Role Overview We are looking for an experienced Client Success Manager with a strong background in Digital Marketing to manage and grow client relationships, ensure successful campaign delivery, and drive long-term account growth. The ideal candidate will have agency experience and a proven track record of working with international clients, especially from US and UK markets. Key Responsibilities • Act as the primary point of contact for key clients and manage end-to-end relationships • Understand client business goals and translate them into effective digital marketing strategies • Collaborate with internal teams to ensure timely and high-quality campaign delivery • Drive account growth through upselling and cross-selling opportunities • Monitor campaign performance and share insights, reports, and optimization recommendations • Conduct regular client meetings, presentations, and performance reviews (US/UK clients preferred) • Ensure high levels of client satisfaction, retention, and long-term engagement Required Skills & Experience • 8+ years of experience in Digital Marketing or Client Servicing roles • Strong preference for candidates with agency experience managing multiple clients • Experience handling US and/or UK clients, including communication, reporting, and strategy discussions • Strong understanding of digital marketing fundamentals and campaign performance metrics • Excellent communication, presentation, and stakeholder management skills • Ability to manage multiple accounts and priorities in a fast-paced environment Preferred Skills • Basic understanding of SEO and organic growth strategies (added advantage) • Experience with performance marketing, analytics tools, and marketing platforms • Exposure to global brands or international campaigns What We Expect • Strong client retention and satisfaction • Growth in account revenue and engagement • Smooth execution of digital marketing deliverables across teams • Proactive client communication and relationship building