At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care. Take a Glance at the Role! • Location: Riverdale, MD • Schedule: Full Time • Pay Range: $24.00-$27.00 per hour • Benefits: Health, dental, and vision insurance, plus opportunities for professional growth What You’ll Do • Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival. • Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members. • Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date. • Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions. • Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations. • Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule. • Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently. • Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care. Who You Are • Previous experience as a dental/medical receptionist or dental front desk coordinator. • Dentrix experience preferred, but not required. • Excellent communication and interpersonal skills. • Strong organizational skills and attention to detail. • Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment. • A friendly, professionalism and patient-focused attitude. • A collaborative mindset and willingness to contribute to the success of the entire organization. • Comfort discussing appointment scheduling, insurance information, and patient payments What We Offer • Competitive compensation • Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits. • Opportunities for professional development and career growth • A supportive team environment where your contributions make a difference. • The opportunity to help patients maintain healthier smiles while building lasting relationships within the community. If you are passionate about patient care, enjoy working as part of a collaborative dental team, and are looking for an opportunity to grow your career, we encourage you to apply and join The Smilist team.