Description The Public Area Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific). Requirements Education & Experience • High School diploma or equivalent and/or experience in a hotel or a related field preferred. • Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high pressure situations. • Must maintain composure and objectivity under pressure Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service oriented manner. • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. • Clean/Buff floors daily according to hotel standards. • Shampoo carpets in the public areas according to hotel standards. • Shampoo furniture as needed according to hotel standards. • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift • Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner. • Practice safe work habits to ensure safety to guests, fellow associates and self. • Handle items for "Lost and Found" according to Avion Hospitality standards. • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office. • Complete daily assignment check list and submit to supervisor at the end of the day • Be familiar with Avion Hospitality policies and house rules. • Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other associates. • Put all equipment away properly after usage according to Avion Hospitality standards. • Have knowledge of and assist in all emergency procedures during the overnight shift. • Clean and dust floors daily according to Avion Hospitality standards. • Maintain hotel equipment in proper working order. • Maintain storage of hotel equipment in proper area. • Clean guestrooms as needed. • Complete special projects as assigned by the Housekeeping Manager. • Attend meetings as required by management. • Perform any other duties as requested by management.